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Technical Support
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TOP FAQs BY PRODUCT
- Top FAQs - general
- Top SSL Web Server Certificate FAQ's
- Top SGC SuperCert FAQ's
- Top SSL123 FAQ's
- Top Code Signing FAQ's
- Top Personal Email Certificate FAQ's
- Top Web Of Trust FAQ's
- Top Reseller Program FAQ's
- Top SPKI Program FAQ's
Top FAQs - General
- Lost thawte ID and password: SO1535
- Buy thawte certificate: SO4555
- Renew thawte certificate - SO1947
- Reissue thawte certificate: SO470
- Contact thawte Representative: SO1078
- How long does it take to issue my certificate: SO7110
- thawte browser compatibility list - SO782
- Documentation required to request a thawte certificate - SO779
- thawte server compatibility list - SO3871
- Retrieve status page password: SO777
- Download thawte Root Certificates: SO4362
Top SSL Web Server Certificate FAQ's
- Install SSL Web Server Certificate - SO1498
- Private key and CSR generation instructions
- How do I backup my Private Key: SO1847
- Display thawte Site Seal on website - SO5497
- Difference between thawte SSL certificates - SO3687
- Should I generate a 512-bit key or a 1024-bit key - SO792
- Request thawte Test Certificate: SO7137
- Download thawte Test CA Root Certificate: SO7398
- Move certificate and private key pair from one server or ISP to another: SO1092
- Determine which server software has a re-signable CSR on renewal: SO157
- thawte SSL Web Server Certificate server compatibility list: SO786
- Difference between SSL Web Server certificate and Web Server License: SO821
Top SGC SuperCert FAQ's
- Install SGC SuperCert - SO3047
- thawte SGC SuperCert server compatibility list: SO785
- Difference between a SSL Web Server Certificate and a SGC SuperCert: SO789
- What browsers will step up to 128bit with a SGC SuperCert: SO343
- Unable to connect to an Apache server using a SuperCert due to a bug in Internet Explorer: SO660
- Unable to connect to an Cobalt Raq XTR server using a SuperCert due to a bug in Internet Explorer: SO2666
- Cannot connect to Apache Webserver via SSL with SGC SuperCert installed: SO3131
- Reissue SGC SuperCert for Microsoft IIS 5.0 and Microsoft IIS 6.0: SO3011
- Can I request a Test 128 Bit SuperCert: SO1796
Top SSL123 FAQ's
- Install SSL123 Certificate - SO3048
- thawte SSL123 Certificate server compatibility list: SO3870
- Difference between SSL Web Server Certificate and an SSL123 Certificate: SO3142
- Reissue SSL123 Certificate: SO3141
- Install SSL123 Certificate in Microsoft IIS 5.0: SO3041
- Install SSL123 Certificate in Microsoft IIS 6.0: SO4019
- Install SSL123 Certificate for ApacheSSL: SO3033
- IP addresses that can request SSL123 Certificates: SO3124
- How long does it take to issue a SSL123 Certificate?: SO2956
- Create a renewal request in Microsoft IIS 5.0 and Microsoft IIS 6.0: SO186
Top Code Signing FAQ's
- Sign all your code with a Microsoft Authenticode Certificate - SO2550
- Which browsers are supported for thawte Code Signing Certificates: SO1815
- Download Microsoft SDK utilities: SO1991
- Which Sun JRE Plugins support thawte Code Signing Certificates: SO3701
- Reasons for implementing Intermediate Code Signing Certificate: SO2659
- Sign JAR files with a Microsoft Authenticode Certificate: SO133
- Move certificate to different Windows platforms: SO2694
- Sign a VBA Project with a Microsoft Authenticode Certificate on Windows XP: SO2434
- Sign code with JavaSoft Certificate: SO7517
- Sign code with Netscape Object Signing Certificate: SO1416
Top Email Certificate FAQ's
- Lost thawte ID: SO445
- Sign Email: SO1732
- Lost password to log into Personal Certificate system: SO451
- Change email address in Personal Email Certificate System: SO487
- No option to choose in CSP list: SO1729
- Error: "Unable to generate PKCS#10": SO1659
- Error: "-2146885628 Certificate installation failed": SO1567
- How do I export and import a certificate in Microsoft Internet Explorer?: SO552
- Enroll and install a Personal Certificate to sign mail: SO1138
- Renew Personal Email Certificate: SO6842
Top Web Of Trust FAQ's
- Remote Authentication for the Web Of Trust: SO1091
- Listed as thawte Freemail Member: SO1487
- Only one form of Photo ID available for WOT Notarization: SO262
- WOT status 'Pending' after updating details: SO953
- Locate Local Notary in Web of Trust: SO272
- Change Web of Trust Notary Details: SO1501
- Unable to contact Web Of Trust Notary: SO1251
- Edit Personal Information as a Notary: SO7163
- Where to fax Web of Trust documentation: SO1402
- Checked status on WOT and cannot find myself in Notary Directory: SO291
Top Reseller Program FAQ's
- Pre pay for product tokens: SO444
- Purchase certificate in Reseller Console: SO446
- Renew certificate in Reseller Console: SO449
- Reissue certificate in Reseller Console: SO447
- Pay for unsettled pending certificates through your Reseller account: SO2046
- Reissue Code Signing Certificates in Reseller Console: SO1438
- Renew JavaSoft Certificate purchased through Reseller Program: SO1428
- Download Reseller Program Site Seal: SO808
Top SPKI Program FAQ's
- Lost thawte ID and password to log into SPKI Program: SO294
- Request certificate in SPKI Program: SO457
- Renew certificate through SPKI Program: SO461
- Reissue certificate in SPKI Program: SO458
- Approve certificate in SPKI Program: SO354
- Add a domain to a current SPKI Program: SO296
- Add a company to SPKI Program: SO464
- Add Security Officer in SPKI Program: SO462
- Change Chief Security Officer: SO883


search the thawte knowledgebase

Try our top solutions
-
Retrieve your lost thawte ID and password
-
Generate a CSR
-
Test your CSR
-
Site Seal displays as invalid after renewal
-
Reissue your certificate
-
Install SSL Certificate
-
Renew a certificate
-
Renew SSL123 Certificate on IIS 5.0
-
Renew SSL123 Certificate on Microsoft IIS 6.0
-
Retrieve your Status page password
-
Download and Install Microsoft Authenticode Certificate requested with IE7 on Vista
-
Check if your certificate is installed correctly
Click here for more top solutions.